Effective Date: 09-2023
Who we are
Optima Health and Wellness, located in Nashville, Tennessee (“Optima,” “we,” “our,” or “us”), is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services.
Information We Collect:
- Personal Information: We may collect personal information such as your name, contact details, date of birth, and demographic information when you visit our website or interact with us.
- Health Information: We may collect health-related information, including medical history, symptoms, treatment preferences, and insurance information, to provide you with healthcare services.
- Usage Information: We may collect information about how you interact with our website, including your device information, IP address, browser type, and pages visited.
How We Use Your Information:
- Provide Services: We use your information to deliver healthcare services, schedule appointments, process payments, and communicate with you about your health and wellness needs.
- Improve Services: We analyze usage data to enhance our website functionality, improve user experience, and develop new features to better serve our clients.
- Marketing Communications: With your consent, we may send you promotional emails or newsletters about our services, events, and wellness tips.
Information Sharing:
- Service Providers: We may share your information with trusted service providers who assist us in delivering healthcare services, including healthcare professionals, laboratories, and billing companies.
- Legal Compliance: We may disclose your information when required by law, court order, or government authorities to comply with legal obligations or protect our rights and property.
- Consent: We may share your information with third parties when you provide consent or request specific services.
Data Security:
- We implement industry-standard security measures to protect your information from unauthorized access, misuse, or alteration.
- We use encryption, access controls, and regular security assessments to safeguard your data and ensure confidentiality.
Your Choices:
- You have the right to review, update, or delete your personal information. Please contact us if you wish to exercise these rights or update your communication preferences.
- You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in the emails or contacting us directly.
Children’s Privacy:
- Our website is not directed to children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe a child has provided us with personal information, please contact us to have it removed.
Changes to Privacy Policy:
- We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website or sending you a direct communication.
Contact Us:
- If you have any questions or concerns about our Privacy Policy or practices, please contact us at (615) 705-1600.
- By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.